Welcome to Olorea Organic. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services (collectively, the "Service"). By visiting our website or making a purchase, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Service.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are accessing it under the supervision of a parent/guardian.
You must provide accurate and complete information when placing an order.

2. Products & Services

All products listed on our website are subject to availability.
We reserve the right to discontinue or update products without prior notice.
Product images are for representation only; actual product packaging may vary.

3. Orders & Payment

You can place orders via our website by providing correct shipping and contact details.
We offer Cash on Delivery (COD) across Pakistan and secure online payment options through third-party gateways.
For COD, customers must pay the full amount at the time of delivery.
We reserve the right to cancel or refuse any order if:
- The product is unavailable,
- Incorrect pricing is listed, or
- Fraudulent activity is suspected.

4. Shipping & Delivery

We deliver across major cities in Pakistan within 2–5 working days, depending on location.
Delivery charges may apply and will be displayed at checkout.
Delays may occur due to courier issues, weather, or unforeseen circumstances; Olorea Organic will not be held liable for such delays.

5. Returns & Refunds

Due to the nature of skincare products, opened or used items cannot be returned.
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with proof (photo/video).
Refunds or replacements will be processed after review and approval by our support team.

6. Use of Website

You agree not to misuse our website for fraudulent or illegal activities.
Unauthorized use, duplication, or distribution of website content (including images, text, and branding) is strictly prohibited.

7. Intellectual Property

All content on this website, including logos, product names, images, and text, are the property of Olorea Organic and are protected under applicable copyright and trademark laws.
You may not use our content without prior written permission.

8. Limitation of Liability

Olorea Organic is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Skincare results may vary depending on skin type and individual usage. Customers are advised to do a patch test before full use.

9. Privacy Policy

Your privacy is important to us. By using our Service, you also agree to our Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We may update or modify these Terms from time to time. Changes will be effective immediately once posted on our website.
Continued use of our website after updates means you accept the revised Terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

📧 oloreaorganic@gmail.com
📞 0332-4819367

Terms And Conditions