Exchange Period

Customers have a 7-day window from the day of delivery to easily exchange their products.

Eligibility for Exchanges

For an exchange, the item must remain in its original condition, unworn, unwashed, and with all tags and labels intact.

Please note that personalized, custom-made, and final sale items cannot be exchanged unless there is a manufacturing defect or shipping damage.

Exchange Process

To exchange, simply message our customer support on WhatsApp at +92 03032929505. Include your order number, the item(s) you want to exchange, and the reason for the exchange.

After that cutomer(s) need to send the shipment back via any courier service to the company's wearhouse address for exchange.

Return Policy

If you receive a damaged item or an unsatisfactory quality product, you can easily contact our team to claim a refund by returning the unworn product to the Nikoo Warehouse.

Shipping Address for Exchange

Karachi KHUMRAMBAD R-147

EXCHANGE POLICY